MyAccountingLab | Support: Instructor Support


	Instructor Support Student Support System Requirements Browser Check FAQs Contact Us Search the Knowledgebase Live Chat! Note: You will be asked to log in or create an account before your first chat. Send a Question Email us with your request for product support. Call Us Toll free (in US): 877-9876-MAL (877-987-6625) Monday through Friday, 8 AM to 8 PM (ET) Support: Instructor Support The questions most frequently asked by instructors are listed below. If you can't find the answers to your questions below, you can contact us using the information to the right. Contact Us! Live Chat! Send a Question Call Us: 877-9876-MAL (Toll free in the US) How do I contact the publisher regarding a content issue? General Questions How are international course times affected by U.S. time zone changes? How can I get educator training on the use of a Pearson web site? How do I create an account and use the 24/7 Pearson Customer Technical Support web site? Installation and System Questions How can I access my course using Windows XP 64? Is MyAccountingLab^® compatible with Macintosh operating systems? How do I use the Browser Check in MyAccountingLab? How can I tell which player I'm using in my MyAccountingLab course? How do lab admins install MyAccountingLab in a computer lab? I'm using the web site for my class, but I've encountered a variety of errors. What can I do to be able to use the site? Nothing happens when I click the Enter button for my course. How can I keep the IE Content Advisor from blocking MyAccountingLab? Can I use the AOL browser or another proprietary browser with MyAccountingLab? How do I log in to MyAccountingLab? Access codes and login information Where can I find information about my Pearson Education account? I want to register for MyAccountingLab. How do I get an educator MyAccountingLab access code? I don't have an access code. What should I do? Course management How do I give students access to my MyAccountingLab course in CourseCompass? Where can I find my course ID? How do I remove a student from my class in MyAccountingLab? How do I customize my course contents for MyAccountingLab in CourseCompass? Why are some questions not available for tests in MyAccountingLab? Why are some 'similar to' questions missing in MyAccountingLab? Grading How is Gradebook performance affected by class size and number of results? Why do my Gradebook pages take a long time to load? Why does the Change Scores page load slowly?